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TERMS AND CONDITIONS

Thank you for visiting Pink Martini Hong Kong Limited's ("Pink Martini," "we," "us") website. Access to and use of the Site and related services (collectively, the "Services") are made available to you in accordance with the following Terms of Use & Service and any other rules posted on the Site (collectively, the "Terms Of Service" or "TOS"). By using the Services, such as placing orders on the Site, you are agreeing to all of the Terms Of Service. This agreement does not acknowledge any relationship between you and Pink Martini(partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of Pink Martini.

Pink Martini Hong Kong Limited is a company registered in Hong Kong SAR. Our registered address is : Room 2018, 20/F, Chevalier Commercial Centre , 8 Wang Hoi Road, Kowloon Bay, Hong Kong

Pink Martini reserves the right to make changes to the Site, related policies and agreements, the Privacy Policy and this TOS at any time. You are advised to check the Site from time to time to check the update or changes to the said policies and agreements, the Privacy Policy and the TOS.

If you have any comment about the Site or this TOS please email us:



REGISTRATION

You will need to register an account to use some of the Services available to you on the Site. In registering an account you agree to provide information about yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data. If you are under 18, you must let your parents or guardian know about Pink Martini's Privacy Policy before you register to use the Site and the Services. Pink Martini reserves the right to only accept orders from you if you are aged 18 or over.

In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorised use of your account, please contact us immediately.



INTELLECTUAL PROPERTY

All software and "Content" (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of Pink Martini and are protected by intellectual property and copyright laws and international treaty provisions.

The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by Pink Martini and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of Pink Martini. Any such unauthorized actions may result in civil consequences or criminal penalties.

Pink Martini reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.



THIRD PARTY LINKS

The Site may include links to other websites or resources that are not operated or prepared by Pink Martini. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.

Pink Martini is not responsible for the content or accuracy of any off-Site pages, which include but is not limited to advertisers of the Site. Use of these external websites or resources will be at your own risk and subject to the terms of use and service contained within each of such sites.



ELIGIBILITY TO PURCHASE

In order to place orders with us, you must meet our conditions of eligibility:

In placing an order with us, you authorise Pink Martini to process a charge or charges on your credit/debit card in the amount of the total purchase price of your order. You also expressly authorise us to use personal information provided by you to perform appropriate anti-fraud checks such as credit checks and also to, where necessary, transmit or obtain information about you to or from third parties including, but not limited to, credit reference or fraud-prevention agencies, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.

All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.

The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.



PRODUCT DESCRIPTIONS

Pink Martini will endeavour to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that "Content" and product descriptions are accurate, complete, current or error-free.



PRICING

Prices are shown on the Site in Hong Kong Dollars ().

Prices displayed on the Site at the time your order is accepted will be honoured except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.


If your credit/debit card is not denominated in Hong Kong Dollars (HKD) , the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Taxes and duties applicable to your order depend on the shipping country of your order:



PAYMENT

We accept payments made by Paypal only. Please visit for more details.



ACCEPTANCE OF YOUR ORDER

Your order will be accepted and the contract between you and Pink Martini will be completed when we send you a confirmation e-mail. All sales contracts are therefore concluded in Hong Kong SAR and are written in English or Chinese.

Pink Martini reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:

Our Customer Service team will contact you as soon as possible if there are any problems with your order.



SHIPPING AND COLLECTIONS

We endeavour to dispatch all products ordered within 5 working days after the order has been placed and accepted by us. You will be given an indication of the expected delivery time when you place your order online. We will try our best to meet these estimates but cannot guarantee that such estimates must be met.


Pink Martini insures each order through transit up until it is delivered to you or is collected. You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfilment of your order by Pink Martini. You also accept the associated transfer of responsibility in the same way.



RETURNS AND EXCHANGES

Pink Martini offers a free collection service if you wish to exchange (based on stock availability) items purchased on the Site. To make use of this service, you must request your Returns Authorisation (RA) within seven (7) days of receipt of your items.


You may exchange (depending on stock availability) any orders made online in Hong Kong to any of our stores in Hong Kong within seven (7) days of delivery of purchase.


To exchange your online order at one of our stores, you need to present the payment receipt together with your goods order, to a sales associate in the appropriate shop (eg.DailyDolly product to DailyDolly shop).


Exchanges will only be accepted for items in their original condition and the packaging of the said items shall be undamaged and remain intact with the return tag attached. Returns will not be accepted if the items have been used, worn, washed or altered in any way.


For orders shipped to regions outside Hong Kong, shipping and relevant import taxes and duties will not be refunded on returns as these costs have already been incurred for the initial delivery and customs charges.



LIABILITY

Views expressed in any media by the designers, companies or third parties, whose products are sold at our stores or on the Site or with whom we are associated, are their own. Pink Martini takes no responsibility for any such views as they do not necessarily reflect ours.

Pink Martini does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.

Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, Pink Martini will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TOS.



INDEMNITY AND WAIVER

At our request, you agree to compensate us fully and hold us, Pink Martini (including its officers, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.


If you breach the TOS and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the TOS.



COMPLAINTS

We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact us by sending email to : for any order related complaints or comments.

Pink Martini respects the intellectual property of others. If you have reason to believe your work may have been used in the Site without your permission, please contact us following this complaints handling procedure.



GOVERNING LAW AND JURISDICTION

The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.

Copyright © 2017 Pink Martini. All rights reserved
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